Shipping Policy

1. Shipping Coverage

Delivery availability may vary by destination and restrictions.

We ship to supported service areas where carrier operations and legal requirements allow delivery. We may decline or cancel shipments to restricted regions or unsupported addresses.

2. Order Processing

Orders are processed after successful payment confirmation.

• Orders enter processing once payment status is verified.
• High-order periods may extend handling timelines.
• We do not guarantee same-day dispatch.

3. Shipping Methods and Costs

Standard delivery is free unless a different method is selected.

Free shipping applies to standard service on eligible orders. If faster delivery options are offered at checkout, any added shipping charges will be displayed before order confirmation.

4. Tracking and Delivery Updates

Tracking details are shared after carrier handoff.

Once your package is dispatched, tracking information is provided through your order communication channel. Transit events and final delivery scans are managed by the selected carrier.

5. Address Accuracy

Customers are responsible for correct shipping details.

• Incorrect or incomplete addresses may result in delay, return, or failed delivery.
• We are not responsible for carrier outcomes caused by address entry errors.
• Re-shipping returned parcels may require additional verification or fees.

6. Delivery Delays

Carrier transit delays are outside direct operational control.

Delivery timeframes are estimates and may be affected by weather, routing disruptions, customs, regional events, or carrier backlogs. Delays in transit do not automatically qualify for refunds.

7. Lost, Stolen, or Marked Delivered Packages

Please report delivery issues promptly for review.

If your package is marked delivered but not received, contact support with your order details so we can assist with carrier trace procedures. Final determinations for theft claims may depend on carrier investigation outcomes.

8. Policy Changes

Shipping terms may be updated as operations evolve.

We may revise this Shipping Policy to reflect carrier updates, operational needs, or legal requirements. Continued use of the website indicates acceptance of the current posted policy.